CRM & revenue
Keep pipeline, account history, and customer context live. Book appointments, sync calendars, and deliver confirmations by SMS or email while the call continues.
Towing & recovery AI voice
Stranded drivers reach you first.
Capture location, dispatch the nearest truck, and quote upfront, 24/7 without a hold queue.
Operations overview
Metro Tow & Recovery · Live workspace
All systems healthy
ACTIVE CALLS
236
+18 in 5 min
AVG. QUEUE WAIT
0.0s
Zero wait routing
AI RESOLUTION
84%
+6.2% this month
TOOLS CONNECTED
7
Live + permissioned
Jordan Ellis
Customer | Call #48,291
AI ACTIVE · 01:42
I'm stuck on I-95 with a flat. Can you send a truck and tell me the ETA?
I dispatched unit 14 to your location. Estimated arrival is 18 minutes and I texted the driver details.
✓ Live action completed in 1.4sGPS location captured · truck dispatched · ETA SMS sent · job ticket opened
Live orchestration
Order supportCRM + Orders · 01:42
Appointment changeCalendar · 02:18
Enterprise inquirySales queue · 00:56
Billing questionPayments · 01:09
Inventory checkCatalog API · 00:43
Systems integration
Connect the stack your team already runs.
Dialnox plugs into the platforms behind your operations, so every caller gets accurate answers and every action lands in the system of record.
Billing & commerce
Verify orders, capture payments, and push receipts or payment links by SMS and email without leaving the call.
Custom APIs
Connect proprietary workflows with scoped permissions and approval guardrails your team controls.
180+ languages supported
Reach every market with native fluency, local accent control, and brand tone settings across global call lines.
In-call RAG pipeline
Pull live answers from approved knowledge mid call, then push summaries, links, and documents by SMS or email instantly.
Leads & followups
Turn every call into pipeline. Capture intent, score interest, and trigger SMS and email follow ups before the caller hangs up.
Business numbers
Your numbers. Your markets. One platform.
Provision local lines, toll-free numbers, and memorable choice numbers, or port what you already own. Add SMS on the same endpoints your AI voice employees answer.
Number inventoryLive workspace
- +1 (202) 555-0142Local · Washington, DCActive
- +1 (888) 555-DIALToll-free · Brand lineActive
- +1 (415) 555-0198Port in progressPending
Local area numbers
Choose numbers in the area codes your customers already recognize, whether for a location, market, or brand.
Toll-free numbers
Launch 800, 888, 877, and 866 lines for national campaigns, support desks, and marketing.
Choice & vanity numbers
Search memorable numbers that spell your brand or service so callers remember you after one ad.
Port your numbers
Bring existing business lines to Dialnox without asking customers to dial a new number. We coordinate the port.
SMS support
Send confirmations, updates, callbacks, and follow-up texts from the same business numbers as your voice AI.
Need help with area codes or porting? Talk to our team.
Why towing leaders choose Dialnox?
- Missed calls go straight to the next tow company
Drivers on the highway will not wait on hold or leave voicemail.
- Dispatch needs location fast
Incomplete intake sends drivers on wasted miles and kills margin per run.
- Insurance and motor club calls need different rules
Cash, club, and carrier jobs each follow different pricing and documentation paths.
Connected systems
Platforms your voice employees touch during calls.
Dialnox integrates with the tools towing & recovery operators already depend on, so every conversation updates the system of record in real time.
TowBook
Samsara
Geotab
Stripe
Twilio
Motor club APIs
Custom dispatch APIs
Rollout
Towing operation rollout
Operators start with 24/7 roadside intake, then add impound release and motor club verification once dispatch integrations are stable.
Start my towing pilot- 01Connect dispatch and GPS systems
TowBook, Samsara, or your dispatch board receives jobs with location pins, vehicle data, and priority flags.
- 02Load contract and coverage rules
Motor club rates, rotation priorities, unpaid tow policies, and after-hours fees configured per market.
- 03Measure response and capture rate
Track intake speed, missed-call recovery, and average ETA communicated, then expand to impound and commercial lines.
FAQ
Towing FAQs for Dialnox
Quick answers on deployment, integrations, and how Dialnox works with your team.
Yes. When integrated with your dispatch platform, Dialnox creates jobs with location, vehicle, and coverage data for the nearest available driver.
Callers provide highway markers, business names, and intersections. Dialnox can send SMS links to capture GPS pins when callers are unsure.
Yes. Rotation rules, incident numbers, and destination requirements are configured per contract so intake matches your municipal agreements.
Yes. Release workflows run in parallel with roadside dispatch so owners get fee and document answers without blocking emergency jobs.
Towing operations
Use cases Dialnox resolves for towing & recovery.
Dialnox handles the highest-volume call workflows towing & recovery teams run daily, connecting to the platforms you already use so conversations update records, not sticky notes.
- Emergency dispatch and ETA
Pin location, vehicle details, and safety concerns, dispatch the closest available unit.
- Upfront pricing and payment
Quote by distance and job type, send secure payment links, and confirm before roll.
- Motor club and insurance coordination
Capture authorization numbers and required photos per club or carrier rules.
Start with one call type
Show us the towing & recovery workflow you want to fix first.
We will map your highest-volume call pattern, connect the systems it depends on, and build a demo around your real operation, not a generic script.