What is Dialnox?
Dialnox is an AI VoIP platform that deploys near-human voice employees to answer, resolve, and automate customer calls at enterprise scale.
FAQ
Answers about Dialnox AI voice.
Common questions about our AI VoIP platform, voice agents, pricing, security, and how teams deploy Dialnox at enterprise scale.
Platform & AI voice
How many calls can Dialnox handle at once?
Dialnox orchestrates hundreds of parallel calls with intelligent routing, zero-wait queues, and seamless human transfer when needed.
Can Dialnox integrate with CRM and business tools live during calls?
Yes. Dialnox connects to CRM, calendars, orders, billing, inventory, and custom APIs so voice employees can complete real work during conversations.
Is Dialnox suitable for multi-location and multi-tenant operations?
Dialnox supports tenant isolation, centralized operations control, analytics, and configurable policies for agencies and enterprise teams.
Pricing & plans
What counts as an endpoint on the Launch plan?
An endpoint is one AI voice employee configured for a single business line, queue, or use case. Additional endpoints can be added as your operation grows.
Is there a contract or minimum commitment?
Launch and Platform plans are available month-to-month. Enterprise agreements typically include committed usage terms with volume discounts and dedicated support.
Are call minutes or usage included in the monthly price?
Platform includes a generous usage allowance for most growing teams. High-volume operations receive custom usage tiers during enterprise quoting.
Can I upgrade from Launch to Platform later?
Yes. Most teams start with Launch to prove value, then move to Platform when they need more voice employees, integrations, or multi-location controls.
Do you offer agency or multi-tenant pricing?
Platform supports multi-tenant operations. Agencies and large enterprises can request custom pricing with tenant isolation, centralized billing, and rollout support.
What's included in Enterprise onboarding?
Enterprise onboarding includes solution design, integration planning, security review, phased rollout, and a dedicated success manager through go-live.
Company & deployment
Where is Dialnox based?
Dialnox is headquartered in Washington, DC and operated by Thorium DC, LLC. We support customers across the United States and internationally.
How does Dialnox handle security and compliance?
Dialnox provides tenant isolation, encrypted communications, role-based access, and enterprise governance controls. Visit our Security page and legal documentation for details.
Can Dialnox transfer calls to human agents?
Yes. Dialnox supports intelligent transfer to live agents, queues, or departments with full context, summaries, and CRM synchronization.
Still have questions?
Our team can walk you through your use case.
Get a tailored demo and deployment plan based on your call volume, integrations, and operational goals.