CRM & revenue
Keep pipeline, account history, and customer context live. Book appointments, sync calendars, and deliver confirmations by SMS or email while the call continues.
Automotive AI voice
Keep bays full and drivers informed.
Book service, quote repairs, and answer status calls, without tying up your advisors or missing after hours demand.
Operations overview
Precision Auto Group · Live workspace
All systems healthy
ACTIVE CALLS
236
+18 in 5 min
AVG. QUEUE WAIT
0.0s
Zero wait routing
AI RESOLUTION
84%
+6.2% this month
TOOLS CONNECTED
7
Live + permissioned
Jordan Ellis
Customer | Call #48,291
AI ACTIVE · 01:42
My check-engine light came on. Can I bring the car in tomorrow for diagnostics?
I booked you tomorrow at 9 a.m. for diagnostics and reserved a loaner if the repair runs long.
✓ Live action completed in 1.8sRO scheduled · loaner reserved · DMS updated · appointment reminder sent
Live orchestration
Order supportCRM + Orders · 01:42
Appointment changeCalendar · 02:18
Enterprise inquirySales queue · 00:56
Billing questionPayments · 01:09
Inventory checkCatalog API · 00:43
Systems integration
Connect the stack your team already runs.
Dialnox plugs into the platforms behind your operations, so every caller gets accurate answers and every action lands in the system of record.
Billing & commerce
Verify orders, capture payments, and push receipts or payment links by SMS and email without leaving the call.
Custom APIs
Connect proprietary workflows with scoped permissions and approval guardrails your team controls.
180+ languages supported
Reach every market with native fluency, local accent control, and brand tone settings across global call lines.
In-call RAG pipeline
Pull live answers from approved knowledge mid call, then push summaries, links, and documents by SMS or email instantly.
Leads & followups
Turn every call into pipeline. Capture intent, score interest, and trigger SMS and email follow ups before the caller hangs up.
Business numbers
Your numbers. Your markets. One platform.
Provision local lines, toll-free numbers, and memorable choice numbers, or port what you already own. Add SMS on the same endpoints your AI voice employees answer.
Number inventoryLive workspace
- +1 (202) 555-0142Local · Washington, DCActive
- +1 (888) 555-DIALToll-free · Brand lineActive
- +1 (415) 555-0198Port in progressPending
Local area numbers
Choose numbers in the area codes your customers already recognize, whether for a location, market, or brand.
Toll-free numbers
Launch 800, 888, 877, and 866 lines for national campaigns, support desks, and marketing.
Choice & vanity numbers
Search memorable numbers that spell your brand or service so callers remember you after one ad.
Port your numbers
Bring existing business lines to Dialnox without asking customers to dial a new number. We coordinate the port.
SMS support
Send confirmations, updates, callbacks, and follow-up texts from the same business numbers as your voice AI.
Need help with area codes or porting? Talk to our team.
Why automotive leaders choose Dialnox?
- Service advisors cannot answer and write up
Walk ins and phone calls compete for the same people during morning drop off rush.
- After hours breakdown calls go unanswered
Drivers needing tow or next day service call competitors when voicemail is the only option.
- Status calls interrupt shop flow
Where is my car inquiries pull technicians off jobs that bill labor hours.
Connected systems
Platforms your voice employees touch during calls.
Dialnox integrates with the tools automotive services operators already depend on, so every conversation updates the system of record in real time.
CDK Global
Reynolds & Reynolds
Dealertrack
Tekion
Xtime
Twilio
Custom DMS APIs
Rollout
Automotive rollout path
Dealers typically launch service scheduling and status lines first, then connect BDC overflow and recall campaigns once DMS integrations are validated.
Start my automotive pilot- 01Integrate DMS and scheduler
CDK, Reynolds, Dealertrack, Tekion, or shop-management systems feed RO status, customer history, and open bay capacity.
- 02Configure OEM and store policies
Loaner rules, express lane eligibility, recall scripts, and pricing disclosures approved by your service director.
- 03Measure ROs per inbound call
Track booked appointments, saved ROs, and transfer rate to advisors, then expand to sales and outbound recall.
FAQ
Automotive FAQs for Dialnox
Quick answers on deployment, integrations, and how Dialnox works with your team.
Yes. When your scheduler integration exposes bay capacity and appointment types, Dialnox books directly and writes the appointment to your DMS.
You define triage rules for brakes, steering, fuel leaks, and no-start conditions. Dialnox prioritizes those slots and escalates when your policy requires a live advisor.
Yes. Shop-management platforms like Mitchell, Shop-Ware, or Shopmonkey integrate the same way as dealer DMS systems for scheduling and status.
Yes. Recall lists can trigger outbound calls that book appointments when customers confirm VIN and availability.
Automotive operations
Use cases Dialnox resolves for automotive services.
Dialnox handles the highest-volume call workflows automotive services teams run daily, connecting to the platforms you already use so conversations update records, not sticky notes.
- Service appointment booking
Capture VIN, concern, and mileage, book the bay and send confirmation in one call.
- Repair status and pickup coordination
Read live shop status, explain delays, and notify customers when vehicles are ready.
- Estimate and recall routing
Qualify warranty vs. customer pay work and schedule the right technician skill set.
Start with one call type
Show us the automotive services workflow you want to fix first.
We will map your highest-volume call pattern, connect the systems it depends on, and build a demo around your real operation, not a generic script.