CRM & revenue
Keep pipeline, account history, and customer context live. Book appointments, sync calendars, and deliver confirmations by SMS or email while the call continues.
Legal services AI voice
Intake starts on ring one.
Qualify cases, book consultations, and capture the details your attorneys need, before the callback.
Operations overview
Grant & Ellis Law · Live workspace
All systems healthy
ACTIVE CALLS
236
+18 in 5 min
AVG. QUEUE WAIT
0.0s
Zero wait routing
AI RESOLUTION
84%
+6.2% this month
TOOLS CONNECTED
7
Live + permissioned
Jordan Ellis
Customer | Call #48,291
AI ACTIVE · 01:42
I received a demand letter from my landlord. Can I schedule a consult this week?
I booked a 30-minute consult Thursday at 4 p.m. and emailed the intake form for your lease documents.
✓ Live action completed in 2.2sConsultation scheduled · conflict check passed · intake link sent · calendar invite delivered
Live orchestration
Order supportCRM + Orders · 01:42
Appointment changeCalendar · 02:18
Enterprise inquirySales queue · 00:56
Billing questionPayments · 01:09
Inventory checkCatalog API · 00:43
Systems integration
Connect the stack your team already runs.
Dialnox plugs into the platforms behind your operations, so every caller gets accurate answers and every action lands in the system of record.
Billing & commerce
Verify orders, capture payments, and push receipts or payment links by SMS and email without leaving the call.
Custom APIs
Connect proprietary workflows with scoped permissions and approval guardrails your team controls.
180+ languages supported
Reach every market with native fluency, local accent control, and brand tone settings across global call lines.
In-call RAG pipeline
Pull live answers from approved knowledge mid call, then push summaries, links, and documents by SMS or email instantly.
Leads & followups
Turn every call into pipeline. Capture intent, score interest, and trigger SMS and email follow ups before the caller hangs up.
Business numbers
Your numbers. Your markets. One platform.
Provision local lines, toll-free numbers, and memorable choice numbers, or port what you already own. Add SMS on the same endpoints your AI voice employees answer.
Number inventoryLive workspace
- +1 (202) 555-0142Local · Washington, DCActive
- +1 (888) 555-DIALToll-free · Brand lineActive
- +1 (415) 555-0198Port in progressPending
Local area numbers
Choose numbers in the area codes your customers already recognize, whether for a location, market, or brand.
Toll-free numbers
Launch 800, 888, 877, and 866 lines for national campaigns, support desks, and marketing.
Choice & vanity numbers
Search memorable numbers that spell your brand or service so callers remember you after one ad.
Port your numbers
Bring existing business lines to Dialnox without asking customers to dial a new number. We coordinate the port.
SMS support
Send confirmations, updates, callbacks, and follow-up texts from the same business numbers as your voice AI.
Need help with area codes or porting? Talk to our team.
Why legal leaders choose Dialnox?
- Intake staff cannot keep up with ad spend
Paid leads call after hours and on weekends when no one answers.
- Unqualified calls waste attorney time
Geography, practice area, and conflict checks should happen before a consult is booked.
- Voicemail loses high value cases
Injury and family callers hire the firm that responds first.
Connected systems
Platforms your voice employees touch during calls.
Dialnox integrates with the tools law firms operators already depend on, so every conversation updates the system of record in real time.
Clio
MyCase
Filevine
PracticePanther
LawPay
Calendly
Custom legal CRM APIs
Rollout
Law firm deployment
Firms typically launch after-hours PI or family law intake first, then add existing-client routing once CRM and calendar integrations are validated with ethics counsel.
Start my legal pilot- 01Connect CRM and calendaring
Clio, MyCase, Filevine, or PracticePanther receive intake notes, lead scores, and booked consultations.
- 02Define ethical intake boundaries
Practice area screens, conflict language, and UPL guardrails approved by your state ethics rules and supervising attorneys.
- 03Review transcripts weekly
Partners audit intake quality, tune qualification questions, and expand to additional practice areas with confidence.
FAQ
Legal FAQs for Dialnox
Quick answers on deployment, integrations, and how Dialnox works with your team.
No. Dialnox collects facts, schedules consultations, and routes calls per your scripts. Legal advice remains with licensed attorneys on your team.
Yes. After-hours accident calls are a primary use case, qualifying leads and booking consults while competitors send callers to voicemail.
Dialnox captures party names and incident details, then creates CRM tasks for your team to run formal conflict checks before consultations confirm.
Yes. Recording, retention, and disclosure follow your firm policy and jurisdictional requirements, configured before go-live.
Legal operations
Use cases Dialnox resolves for law firms.
Law firms must configure intake scripts with supervising attorney approval, respect unauthorized practice of law boundaries, and follow state advertising and AI disclosure rules. Dialnox handles the highest-volume call workflows law firms teams run daily, with role-based permissions and complete call observability.
- Case qualification and screening
Run jurisdiction, practice area, and conflict questions, route qualified leads live.
- Consultation scheduling
Book attorney calendars, collect retainer prerequisites, and send intake forms by SMS.
- Existing client updates
Authenticate clients, log case questions, and schedule callbacks with matter context attached.
Start with one call type
Show us the law firms workflow you want to fix first.
We will map your highest-volume call pattern, connect the systems it depends on, and build a demo around your real operation, not a generic script.