CRM & revenue
Keep pipeline, account history, and customer context live. Book appointments, sync calendars, and deliver confirmations by SMS or email while the call continues.
Wellness AI voice
Members get answers, not hold music.
Book classes, renew memberships, and resolve billing questions with live updates to your member systems.
Operations overview
Pulse Wellness Studios · Live workspace
All systems healthy
ACTIVE CALLS
236
+18 in 5 min
AVG. QUEUE WAIT
0.0s
Zero wait routing
AI RESOLUTION
84%
+6.2% this month
TOOLS CONNECTED
7
Live + permissioned
Jordan Ellis
Customer | Call #48,291
AI ACTIVE · 01:42
I want to switch from the 8 a.m. class to evenings and freeze my membership for two weeks.
I moved you to the 6:30 p.m. class roster and placed a two-week hold starting Monday with no extra fees.
✓ Live action completed in 1.5sMembership updated · class transfer saved · billing hold applied · email confirmation sent
Live orchestration
Order supportCRM + Orders · 01:42
Appointment changeCalendar · 02:18
Enterprise inquirySales queue · 00:56
Billing questionPayments · 01:09
Inventory checkCatalog API · 00:43
Systems integration
Connect the stack your team already runs.
Dialnox plugs into the platforms behind your operations, so every caller gets accurate answers and every action lands in the system of record.
Billing & commerce
Verify orders, capture payments, and push receipts or payment links by SMS and email without leaving the call.
Custom APIs
Connect proprietary workflows with scoped permissions and approval guardrails your team controls.
180+ languages supported
Reach every market with native fluency, local accent control, and brand tone settings across global call lines.
In-call RAG pipeline
Pull live answers from approved knowledge mid call, then push summaries, links, and documents by SMS or email instantly.
Leads & followups
Turn every call into pipeline. Capture intent, score interest, and trigger SMS and email follow ups before the caller hangs up.
Business numbers
Your numbers. Your markets. One platform.
Provision local lines, toll-free numbers, and memorable choice numbers, or port what you already own. Add SMS on the same endpoints your AI voice employees answer.
Number inventoryLive workspace
- +1 (202) 555-0142Local · Washington, DCActive
- +1 (888) 555-DIALToll-free · Brand lineActive
- +1 (415) 555-0198Port in progressPending
Local area numbers
Choose numbers in the area codes your customers already recognize, whether for a location, market, or brand.
Toll-free numbers
Launch 800, 888, 877, and 866 lines for national campaigns, support desks, and marketing.
Choice & vanity numbers
Search memorable numbers that spell your brand or service so callers remember you after one ad.
Port your numbers
Bring existing business lines to Dialnox without asking customers to dial a new number. We coordinate the port.
SMS support
Send confirmations, updates, callbacks, and follow-up texts from the same business numbers as your voice AI.
Need help with area codes or porting? Talk to our team.
Why wellness leaders choose Dialnox?
- Front desk juggles check in and phones
Peak class times mean missed calls from prospects ready to join today.
- Billing questions repeat every month
Freeze requests, failed charges, and plan changes consume staff who should be coaching.
- Multi location brands lack consistency
Each studio answers differently. Membership experience varies by who picked up.
Connected systems
Platforms your voice employees touch during calls.
Dialnox integrates with the tools health & wellness operators already depend on, so every conversation updates the system of record in real time.
Mindbody
Zen Planner
Boulevard
Mariana Tek
Stripe
Twilio
Custom CRM APIs
Rollout
Wellness deployment approach
Studios start with class booking and membership inquiries. Med spas add treatment intake and clinical escalation once compliance-approved scripts are in place.
Start my wellness pilot- 01Connect scheduling and billing
Mindbody, Zen Planner, Boulevard, or your CRM supplies class rosters, packages, and payment status.
- 02Encode package and clinical boundaries
Separate informational answers from advice that requires a licensed provider, aesthetician, or clinician.
- 03Launch trials and retention flows
Measure booked intros, upgrade rate, and billing saves, then expand to outbound win-back for lapsed members.
FAQ
Wellness FAQs for Dialnox
Quick answers on deployment, integrations, and how Dialnox works with your team.
Dialnox can explain plans, book tours, and start sign-up flows. Payment capture follows your PCI-approved process, typically secure links or in-person completion.
You define which topics require a licensed provider. Dialnox collects intake details and transfers or schedules callbacks for clinical conversations.
Yes. Multi-location routing, per-studio schedules, and brand-standard scripts scale across franchise and corporate-owned units.
Yes. Approved self-service actions such as payment updates, freezes, and cancellations follow your membership agreement rules during the call.
Wellness operations
Use cases Dialnox resolves for health & wellness.
Wellness and med spa deployments require clear boundaries on medical advice, disclosure where AI is used, and escalation to licensed professionals for clinical questions. Dialnox handles the highest-volume call workflows health & wellness teams run daily, with role-based permissions and complete call observability.
- Class and session booking
Check capacity, book spots, and manage waitlists across locations and formats.
- Membership sales and renewals
Explain plans, capture payment, and renew agreements without a callback queue.
- Billing and account changes
Handle freezes, upgrades, and failed payments with secure verification and live updates.
Start with one call type
Show us the health & wellness workflow you want to fix first.
We will map your highest-volume call pattern, connect the systems it depends on, and build a demo around your real operation, not a generic script.