Dialnox AI Voice Agents

Voice employees that
think, act, and sound human.

Design AI voice agents grounded in your policies, products, and customer data. They speak naturally, follow your guardrails, and complete approved actions live during the call without scripts or rigid phone trees.

Build my AI voice employee See connected tools
Operations overview
Acme Retail · Live workspace
All systems healthy
ACTIVE CALLS
236
+18 in 5 min
AVG. QUEUE WAIT
0.0s
Zero wait routing
AI RESOLUTION
84%
+6.2% this month
TOOLS CONNECTED
7
Live + permissioned
Jordan Ellis
Customer | Call #48,291
AI ACTIVE · 01:42
Where is my order, and can you update the delivery address before it ships?
I found order #92841. It ships today. I can update the address before dispatch.
✓ Live action completed in 1.8sOrder verified · address updated · SMS sent · CRM synchronized
Live orchestration
Order supportCRM + Orders · 01:42
Appointment changeCalendar · 02:18
Enterprise inquirySales queue · 00:56
Billing questionPayments · 01:09
Inventory checkCatalog API · 00:43
Systems integration

Connect the stack your team already runs.

Dialnox plugs into the platforms behind your operations, so every caller gets accurate answers and every action lands in the system of record.

Dialnox connected to CRM, billing, calendar, commerce, and workspace platforms

CRM & revenue

Keep pipeline, account history, and customer context live. Book appointments, sync calendars, and deliver confirmations by SMS or email while the call continues.

Billing & commerce

Verify orders, capture payments, and push receipts or payment links by SMS and email without leaving the call.

Custom APIs

Connect proprietary workflows with scoped permissions and approval guardrails your team controls.

180+ languages supported

Reach every market with native fluency, local accent control, and brand tone settings across global call lines.

In-call RAG pipeline

Pull live answers from approved knowledge mid call, then push summaries, links, and documents by SMS or email instantly.

Leads & followups

Turn every call into pipeline. Capture intent, score interest, and trigger SMS and email follow ups before the caller hangs up.

Business numbers

Your numbers. Your markets. One platform.

Provision local lines, toll-free numbers, and memorable choice numbers, or port what you already own. Add SMS on the same endpoints your AI voice employees answer.

Number inventoryLive workspace
  • +1 (202) 555-0142Local · Washington, DC
    Active
  • +1 (888) 555-DIALToll-free · Brand line
    Active
  • +1 (415) 555-0198Port in progress
    Pending

Local area numbers

Choose numbers in the area codes your customers already recognize, whether for a location, market, or brand.

Toll-free numbers

Launch 800, 888, 877, and 866 lines for national campaigns, support desks, and marketing.

Choice & vanity numbers

Search memorable numbers that spell your brand or service so callers remember you after one ad.

Port your numbers

Bring existing business lines to Dialnox without asking customers to dial a new number. We coordinate the port.

SMS support

Send confirmations, updates, callbacks, and follow-up texts from the same business numbers as your voice AI.

Need help with area codes or porting? Talk to our team.

From design to live calls

Build once. Test safely. Deploy everywhere.

Dialnox turns agent design into a governed operating process, so teams can launch quickly, improve continuously, and keep every caller experience on brand.

Plan my first agent
  1. 01
    Define the role

    Set the outcome, audience, personality, and boundaries for each voice employee.

  2. 02
    Connect knowledge and tools

    Choose approved sources, systems, permissions, and the actions each agent may take.

  3. 03
    Test real scenarios

    Run live simulations for common calls, edge cases, and escalation paths before launch.

  4. 04
    Publish and improve

    Deploy across numbers and locations, then refine with conversation insights and outcomes.

Intelligence with control

Super-intelligent for callers. Predictable for operators.

Keep every agent aligned with your business. Dialnox separates knowledge, permissions, behavior, and reporting by client, team, location, or use case.

  • Approved knowledge only
  • Tool-level permissions
  • Configurable confirmations
  • Complete action history
  • Agent-specific escalation
  • Consistent voice behavior

Design your AI voice employee

Start with the calls your team most wants to improve.

We'll map the agent's voice, knowledge, tools, rules, and success criteria around your real operation.

Personalized to your callers, systems, and business rules.