Business brain
Knows the business, not the entire internet.
Ground responses in approved policies, catalogs, services, locations, schedules, and customer data.
Dialnox AI Voice Employees
AI agents that think, act, and sound human.
Build voice employees that understand your business, speak naturally, and use approved tools live during the call—without scripts, recordings, or rigid decision trees.
Business-grounded Fully configurable Tool enabled
Voice profile
American EnglishWarm, clear, capable
Business knowledge12 sources synced
EscalationLive transfer enabled
Permissions7 approved tools
Live test callCaller connected
02:18CallerI need to reschedule and keep the same specialist.
AvaI found two openings with Jordan. Would Thursday at 2 PM work?
Tool actionCalendar availability checked live
NaturalUnscripted conversations
GroundedBusiness-only answers
ActiveLive tools during calls
ConsistentEvery caller, every shift
The complete agent system
Every layer required for a capable voice employee.
Configure how the agent speaks, what it knows, what it can do, and when a person should take over—all without sacrificing a natural caller experience.
Voice and personality
Choose voice, accent, tone, speaking speed, warmth, confidence, and conversational style.
Live tool access
Give controlled access to CRM, calendars, orders, billing, inventory, and custom digital systems.
Human handoff
Transfer with complete context when the caller asks, risk increases, or a rule requires escalation.
Guardrails and permissions
Define topics, actions, tool permissions, limits, confirmation steps, and escalation conditions.
Live memory and summaries
Maintain context during the call, generate structured summaries, and update systems instantly.
One agent or an entire team
Deploy voice employees for every high-value call journey.
Give each role its own knowledge, personality, tools, goals, and handoff rules.
Support Concierge
Resolve questions, locate orders, update records, create cases, and transfer complex issues.
CRMOrdersHelpdesk
Booking Coordinator
Check live availability, schedule or move appointments, send confirmations, and collect deposits.
CalendarSMSPayments
Sales Qualifier
Understand intent, answer product questions, capture details, qualify demand, and route opportunities.
CRMCatalogRouting
Order Specialist
Book orders, confirm details, check inventory, process approved payments, and send receipts.
POSInventoryBilling
From idea to live calls
Build once. Test safely. Deploy everywhere.
Dialnox turns agent design into a governed operating process, so teams can launch quickly and improve continuously without changing the caller experience by accident.
Plan my first agent →01Define the role
Set the outcome, audience, personality, and call boundaries.
02Connect knowledge and tools
Choose approved sources, systems, permissions, and actions.
03Test real scenarios
Run live simulations for common, complex, and escalation calls.
04Publish and improve
Deploy across numbers and locations, then refine with live insights.
Intelligence with control
Super-intelligent for callers. Predictable for operators.
Keep every agent aligned with your business. Dialnox separates knowledge, permissions, behavior, and reporting by client, team, location, or use case.
✓ Approved knowledge only✓ Tool-level permissions✓ Configurable confirmations✓ Complete action history✓ Agent-specific escalation✓ Consistent voice behavior
Design your AI voice employee
Start with the calls your team most wants to improve.
We’ll map the agent’s voice, knowledge, tools, rules, and success criteria around your real operation.